Very welcome! Here we've tried to summarize top topics of frequent asked questions. Please comment and feel free to place questions. Remember, it's your input that makes this forum better. All the best. /Team FW

For your interest, we're an e-commerce business, meaning we accept orders 24/7, 365 days a year. Still, our customer service team work Mon-Fri between 8:00 am and 4:00 pm (CET - Central European Time). 

For order related queries, and urgent matters that needs a personal response, please send us a direct message from our contact page!

We are here to help


It's all about Pads!

In our quest to offer the perfect furniture pads - based on function, base, style and furniture - we’ve continuously broadened and deepened our range. The pad category is bigger than we ever could have imagined.

To date, we’ve sold hundreds of thousands of furniture felt pads to companies and individuals around the world. We are driven by solving our customers' needs, and it's your feedback that is helping us improving our range and expertise.

You're more than welcome to try us out.